Colombo : The HI-AIM conference 2019 has honoured Atique Rahman with "Hotelier of Bangladesh" for his contributions to the hospitality industry of Bangladesh.
The Hospitality Industry - Architecture, Interior Design, Management (HI-AIM) held its eighth conference and exposition on architecture, interior design and management at Hilton Colombo on February 14 and 15.
HI-AIM is a platform for converging Hoteliers, Hotel Operators, Architects and Interior designers, Management companies and developers with the aim of creating an expansive knowledge, experience and technical base for augmenting the hospitality industry. The 2019 conference was expanded beyond India to include countries within the sub-continent as a regional player in the global market.
Atique Rahman, Group Executive Director, LakeShore Hotels was invited as a panelist and speaker from Bangladesh.
Rahman has graced the hospitality sector in Bangladesh for nearly twenty years with his expertise in different brands and position. He was Director Operations in Pan Pacific Sonargaon Hotel and GM of Westin Dhaka, Hotel.
Leveraging on his academic qualification from New York State University in Buffalo and his professional experience across all functions of the hotel industry in USA; working in Directorial positions at the Renaissance Hotel, regional head at Radisson Hotels International, The Park Plaza Hotel and Ramada Hotels International; Rahman imbued hospitality scene of Bangladesh with his brand of professionalism that is based on 'quality service'.
At the HI-AIM conference he spoke on “Technology and Sustainability in Hospitality in Bangladesh, Human Resource - The Turnkey Factor”. Harnessing on his particular experience in Bangladesh and his own focus on service, Rahman said "There is no denying the fact that hospitality and allied services industry is especially human capital dependent as it has made serving people its business" said Rahman at the conference.
"Therefore, investing in human resource is the foundation for sustainability, growth and responsible business practice".
In his paper Rahman said hospitality industry now faces the challenge of serving increasingly sophisticated customers in a global and fluid marketplace. As such 'communication and technology' are together an essential area for improvement to enhancing quick and quality service.