Dubai: In the last twelve months, Emirates carried over 59 million passengers on over 192,000 passenger flights with its fleet of 274 aircraft travelling more than 908 million kilometres around the globe. The airline served a diverse menu of over 66 million meals on its flights departing Dubai, and moved close to 36 million pieces of baggage in Dubai to its global network of 157 destinations.
Four new routes were launched, frequencies were added to 20 destinations, and capacity to eight cities was upgraded during the year. Emirates extended its partnership with flydubai to expand access to its customers to a combined network of 206 unique points.
Emirates delivered another year of trendsetting product and service initiatives across its fleet and network to make ‘flying better’ for its customers. The initiatives include among others refurbishment of its Boeing 777-200LR fleet, introduction of new luxury products into its First and Business Class offering, new on board children products, immersive 3D seat models on emirates.com for the passengers to select their preferred seats, increased number of channels on their in-flight entertainment system, brand new fleet of high tech buses for airside passenger operation, Home Check In in Dubai, expansion of airport lounge network.
Emirates announced it will soon launch the world’s first ‘biometric path’ offering customers a smooth and seamless airport journey at the airline’s hub in Dubai International airport.
Emirates started refurbishing its Boeing 777-200LR fleet at a cost of US$150 million. Emirates is now planning for the next generation cabin design of its Boeing 777X programme. On its new generation A380s, ordered in January and entering service from 2020 onwards, Emirates is planning the deployment of its Premium Economy product, featuring a bespoke design and an array of experience-rich touches.
In March, Emirates celebrated 10 years of mobile connectivity onboard .During 2018, over 12 million passengers connected to Wi-Fi onboard Emirates.
Emirates now offers over 1,000 movies including six Bangladeshi, as part of its over 4,000 channel selection on its in-flight entertainment system ice. Emirates expanded its lounge network to 42. The airline also completed the refurbishment of its Rome lounge.
Emirates Skywards, the airline’s loyalty programme, hit a milestone 20 million members this year. In 2018, In August, Emirates Skywards became the frequent flyer programme for flydubai.
Emirates hit two fleet milestones in 2018, celebrating 10 years of A380 operations in August, and taking delivery of its last Boeing 777-300ER, its 146th in December.