Dhaka: Uber has introduced two-way Phone Anonymisation to increase safety and privacy for both passengers and riders. When a rider and driver contact each other regarding a trip, both phone numbers will now be anonymised. Hence, they will not be able see each other’s personal contact details.
Phone Anonymisation is a safety precaution done by using a software to connect calls that anonymises both mobile phone numbers so that there is never any unwanted post-trip contact. The feature complies with Uber’s Community Guidelines which promotes mutual respect between riders and driver-partners.
“Riders and driver-partners form the core of Uber’s business. The launch of Phone Anonymisation will ensure the privacy of both driver-partners and riders and improve the way they communicate. This launch further strengthens Uber’s resolve to take steady steps in ensuring rider and driver safety,” said Zulquar Quazi Islam, Lead, Uber Bangladesh.