American Airlines to book flights to capacity ending social distancing onboard

- A Monitor Desk Report 27 Jun, 2020 | 728 Views|-+
Dhaka: American Airlines, which has been blocking half the middle seats in economy class since April to maintain social distancing amid the coronavirus outbreak, on June 26, announced that it will end the practice on July 1.

"As more people continue to travel, customers may notice that flights are booked to capacity starting July 1,'' the airline said in a statement.

"American will continue to notify customers and allow them to move to more open flights when available, all without incurring any cost."

American is not the first airline to do so. United and Spirit airlines are among the airline's which are already booking flights to capacity.

Scott Kirby, CEO of United said there is no such thing as social distancing on a plane.

Southwest, Delta and JetBlue are still blocking middle seats or restricting the number of seats for sale on each flight. Southwest has committed to doing it through September 30, for instance.

American's spokesman Ross Feinstein said the airline's decision comes as travel is rebounding, albeit from a dismal low in April. The airline has had its busiest days since April this week.

He said safety measures in place, including intensified cleaning and mandatory face masks for passengers and crew, protect customers.

"We believe it is safe to go back to our normal capacity," he said.

The airline will notify passengers that their next flight might be full, even if it is not booked to capacity, and outline the options if that prospect concerns them.

"We felt it prudent to notify all customers that flights are going to be busier,'' Feinstein said.

On the plane, passengers will be allowed to move to another seat in the same cabin if they are uncomfortable with where they are sitting and there is an available seat, he said.

In early May, United was blasted when a doctor returning from volunteering at a New York hospital posted a photo of a fuller than expected flight on social media and it went viral.

In response the airline said it would do its "its best'' to contact passengers 24 hours before departure if a flight was going to be more than 70 per cent full and offer rebooking options.

United spokesman Charles Hobart said "very few'' customers have rebooked.

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